FAQ’s

Our goal is for you to be happy with your purchase. If you have any problems, questions, requests for custom orders or whatever doubts, please don’t hesitate to contact us at molly@mollbdesigns.com. We will gladly help!

Washing Instructions

Pillows:

• Machine washable on gentle cycle, cold water
• Lay flat to dry
• Do not use bleach

Flowers:

• To clean, wipe with a damp cloth using water only.
• To smooth out any creases, iron back side of flower (non-paint side) on a low heat setting and place a lightweight towel in between back of fabric and iron to reduce the direct heat to paint.

Outdoor Use

Our handpainted items are suitable for outdoor use, but it really depends on the climate conditions and the amount of sunlight, temperature and humidity level they are exposed to. I recommend to keep items away from bad climate conditions and do not leave outdoors in the winter. In order to maintain the quality of the fabric I do not recommend the item to be exposed to direct sunlight and rain.

Colors

Actual colors may vary from those shown due to the nature of photographing and monitor color settings.

Shipping

• Flowers will be shipped in 10-14 days of purchase.
• Pillows will be shipped within 3-4 business days of purchase
• Shipping is a flat rate per order per address.
• Free shipping over orders of $150
• Shipping on pillows is free when you purchase 3 pillows or more and ship to the same address.

Return Policy

If you aren’t completely happy with your pillow purchase, you may exchange it within 30 days of the ship date by mail. All items must be in their original condition and packaging, with tags attached. Please email us at molly@molbdesigns.com for return address  and information.

We are not responsible for lost or stolen exchanged packages.

MollBDesigns.com does not accept returns on flowers or anything noted as final sale.